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Privacy Policy

Effective Date: January 1, 2025

1. Introduction

At Claude: Continue from Here, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF conversion, compression, editing, and viewing service.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

• Create an account or user profile
• Upload PDF files for processing
• Contact us for support or inquiries
• Subscribe to our newsletter or updates

2.2 Automatically Collected Information

When you use our Service, we may automatically collect:

• Device information (operating system, browser type, device ID)
• Usage data (features used, processing times, error logs)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our PDF processing services
• Process your uploaded files as requested
• Improve and optimize our Service performance
• Communicate with you about service updates
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Processing and Storage

4.1 File Processing

When you upload PDF files to our Service:

• Files are temporarily stored for processing only
• Processed files are automatically deleted after 1 hour
• We do not read, analyze, or share the content of your files
• All file transfers are encrypted using SSL/TLS

4.2 Data Retention

Data Type	Retention Period
Uploaded PDF files	1 hour after processing
Account information	Until account deletion
Usage logs	90 days
Error logs	30 days

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• 256-bit SSL encryption for all data transfers
• Secure data centers with physical access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Access controls and authentication requirements

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze service usage and performance
• Provide a personalized experience
• Ensure security and prevent abuse

You can control cookie settings through your browser preferences.

7. Third-Party Services

We may use third-party services for:

• Analytics (Google Analytics)
• Error tracking and monitoring
• Payment processing (if applicable)
• Customer support tools

These services have their own privacy policies governing the use of your information.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain data processing
• Request data portability
• Withdraw consent

9. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.

13. Data Protection Officer

We have appointed a Data Protection Officer to oversee our privacy practices. You can contact our DPO for any privacy-related matters.